LEGAL

Privacy Policy

1. Introduction

  1. This website (devzyx.com), and the software development, design, and consulting services offered through it (collectively, "products and services") are created, operated, and controlled by DevZyx ("DevZyx," "we," "us," or "our").
  2. We are committed to protecting your personal information and handling it responsibly and transparently.
  3. By accessing and using our website, products, or services, you agree to this Privacy Policy.
  4. This Privacy Policy outlines how and when we collect, use, share, store, and disclose your personal information, and how you may raise a privacy concern with us.

2. The information we collect about you

2.1 Personal Information

  1. We only collect and hold personal information that is reasonably necessary to respond to your inquiries, deliver our services, and operate our website.
  2. The type of personal information we collect depends on how you interact with us, and includes:
    1. contact details (full name, email address, phone number);
    2. business details (company name, project details you choose to share with us);
    3. communications you send us (messages, call or email correspondence).

2.2 Sensitive Information

  1. We do not intentionally collect sensitive personal information.
  2. If you accidentally provide us with sensitive information, please contact us using the details in Section 12 so we can address it appropriately.

3. How we collect personal information

3.1 Direct collection from you

  1. We collect personal information directly from you when you:
    1. submit our contact form;
    2. subscribe to our newsletter;
    3. correspond with us by email, call, or message.

3.2 Automatic collection

  1. When you visit our website, we may automatically collect limited technical information such as browser type, device type, and general location, for the purpose of improving website performance and security.

4. How we use your personal information

  1. We only use your personal information for the purposes for which it was collected, including to:
    1. respond to your inquiries and provide requested services;
    2. send newsletter updates if you have subscribed;
    3. improve our website and services;
    4. maintain the security and proper functioning of our website.
  2. We do not sell or rent your personal information to third parties, and we do not use your information for unsolicited marketing beyond what you've consented to.

5. Disclosure of your personal information

5.1 Service providers

  1. To operate our website and deliver our services, we may share your personal information with trusted service providers who process it on our behalf, including:
    1. Supabase (database storage and management);
    2. Resend (transactional email notifications);
    3. Vercel (website hosting).
  2. These providers are only permitted to use your information to perform services on our behalf and are bound by their own privacy and security practices.

5.2 Legal disclosure

  1. We may disclose your personal information if required to do so by law, or if we reasonably believe disclosure is necessary to protect our rights, property, or the safety of others.

5.3 Disclaimer

  1. We will not disclose your personal information to any other third party without your consent, except as described in this Policy or as required by law.
  2. This Policy only covers information we collect directly. Any third-party service's use of your information is governed by that service's own privacy policy and is outside our control.

6. Direct marketing and newsletter

6.1 Your consent

  1. If you subscribe to our newsletter, we will send you occasional updates about our services, insights, and relevant news.

6.2 Opting out

  1. You may unsubscribe at any time by:
    1. contacting us using the details in Section 12; or
    2. using the unsubscribe link included in our emails, where applicable.
  2. You may re-subscribe at any time by re-registering via our website.

7. Data security

  1. We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure, including secure storage practices through our database provider.
  2. No method of transmission over the internet is completely secure. While we do our best to protect your personal information, we cannot guarantee absolute security of data transmitted to us online.
  3. You provide your personal information to us at your own risk.

8. Data retention and destruction

  1. We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
  2. Where personal information is no longer required, we will take reasonable steps to delete or de-identify it.

9. Notifiable data breaches

  1. In the event of a data breach that is likely to result in harm to you, we will investigate the matter promptly and notify affected individuals in accordance with applicable data protection laws.

10. Links to other websites

  1. Our website may contain links to third-party websites.
  2. We do not endorse and are not responsible for the content, privacy practices, or products/services of these third-party websites.
  3. We recommend reviewing the privacy policy of any third-party website you visit via a link on our site.

11. Cookies

  1. Our website may use minimal cookies or similar technologies to support basic site functionality and improve user experience.
  2. We do not use cookies for third-party advertising or behavioral tracking purposes.

12. Your rights and how to contact us

  1. You have the right to request access to, correction of, or deletion of the personal information we hold about you.
  2. To exercise these rights, or to raise a privacy complaint, please contact us at:
    Email: hello@devzyx.com
    Location: Islamabad, Pakistan
  3. We will review any complaint or request, respond within a reasonable time, and treat the matter with confidentiality.

13. International visitors

  1. If you are accessing our website from outside Pakistan, please be aware that your information may be transferred to, stored, and processed in a different country by our service providers (e.g. Supabase, Vercel), and by using our website, you consent to this transfer.

14. Changes to this Privacy Policy

  1. We may update this Privacy Policy from time to time to reflect changes in our practices or for legal/regulatory reasons.
  2. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.